Billing & Payment Information

Utility Bill Payment Options
Utility bills for City water and sewer may be paid by:
  • Mail addressed to City Hall
    213 N Main
    Republic, MO 65738
  • In person at City Hall
  • Use of the drop-box located at City Hall
  • Online Payment
Questions or inquiries in regards to your utility bill (amount, payment, discrepancies, etc.) may be addressed by the Utility Billing Department by phone at 417-732-3136.

Utility Billing Information
  • All utility bills are mailed to customers on or about the 25th day of the month and are due by 5 p.m. on the 10th day of the following month. A $5 delinquency fee is assessed on any account that is unpaid as of 5 p.m. on the 10th day of the month. (If the 10th day of the month is not a regular business day, then the due date is the next business day following the 10th.)
  • Any account with an outstanding balance for over 30 days will be subject to disconnection after 5 p.m. on the 15th day of the month. A $25 late/processing fee will be assessed on each customer account that is unpaid at 5 p.m. on the 15th and water service is subject to disconnection on the following business day. (If the 15th day of the month is not on a regular business day, then the due date is the next business day following the 15th.) After an account becomes subject to disconnection and/or has been disconnected for non-payment, the account balance must be paid in full, including all applicable delinquency and late/processing fees, in addition to a service deposit in order for service to be continued or re-established.
  • A customer disconnected must come in person to City Hall to sign a service reconnection form and make payment in full by cash, credit/debit card or money order only in order for service to be re-established. Online payments will not be honored for immediate service restoration and the account will not be eligible for reconnection until the payment has been received by the City’s bank and the service restoration form has been signed in person by the customer.
  • Service reconnection will be the next business day if payment is made in person at City Hall after 4 p.m. The City has until 5 p.m. the next business day following disconnection to restore water service to a customer for payments made in person at City Hall.
  • Payments that are returned by the bank due to actions by the customer will be assessed a $20 return check fee with account becoming subject to immediate disconnection. Service will not be reconnected until payment is made in full for the outstanding balance of the account plus applicable return check fee, late/processing fees, delinquency fees and service deposit. Payment will only be accepted if made by cash, credit/debit card or money order only. If the customer's final bill has a credit of less than $1 and the City has not heard from the customer, the balance will be forfeited to the City.
  • Accounts that remain unpaid after service disconnection are turned over to a collection agency and the customer will be responsible for any collection costs or legal fees assessed prior to being released by the collection agency or allowed to re-establish service.
  • A customer will not be allowed to establish service until having paid in full any bad debts with the City.
  • Connection of water and sewer service is to be performed by City authorized staff only. Any non-authorized service connection or disconnection, removal of locks or removal of other meter appurtenances is considered tampering which is unlawful and will subject the customer on the account to prosecution.
  • Residential users are billed sanitary sewer charges based on metered use during the months of October through March. During the months of April through September, residential users are billed sanitary sewer charges based on the average monthly water usage (rounded off to the nearest hundred gallons) of the previous period of October through March.
  • Irrigation meters are billed for water service only and can be installed at the customer’s expense for irrigation use outside of the summer sewer average period.