The Utility Billing Division is the primary point of contact for water and sewer service provided to Republic utility customers and collection of monies. Each customer must establish water/sewer service in person at City Hall. The service deposit and $10 set-up fee is required at the time of application for service along with showing proof of proper identification. The City of Republic municipal utility operates under an Identity Theft Prevention Policy which is in compliance with the FTC Red Flags Rule.
Water service is connected by advance notice only and is to be scheduled in person at least one-half day prior to the start of needing service. Water service connections will be done Monday - Friday, 8:30 a.m. - 4:30 p.m., excluding holidays.
Deposits are not transferable from one customer to another. The service deposit is applied to the final bill or the customer may request the deposit be applied to their account after the account has been penalty free for twelve consecutive months. Any account that has been disconnected due to non-payment will be subject to the following deposit requirement. This is to be paid prior to reconnection.
Service must be established in person by the customer on account.
The following are required at time of application for service and prior to activation:
Service deposit (see above)
Non-refundable $10 account set-up fee
Proper identification of customer
A minimum of 1/2 day notice is required prior to service connection
Surcharge for each 1,000 gallons in excess of 1,500 gallons per month or fraction thereof
Important Information On Sanitary Sewer Billing:
Residential users are billed sanitary sewer charges based on metered use during the months of October through March. During the months of April through September, residential users are billed sanitary sewer charges based on the average monthly water usage (rounded off to the nearest hundred gallons) of the previous period of October through March.
Irrigation meters are billed for water service only and can be installed at the customer’s expense for irrigation use outside of the summer sewer average period
A customer who requests a temporary disconnection of service for other than a repair of a water leak or for longer than a 48-hour period will be assessed a $25 turn-on charge upon the customer’s written notification to the City for re-instatement of service.